Where does Family Tree Apparel ship?

We currently ship within the United States only.

How much does shipping cost?

Economy shipping is free on orders over $50. Shipping charges for smaller orders are calculated at checkout.

When will my order arrive?

Processing and delivery times vary depending on the product and destination. Available delivery estimates will be shown at checkout. For additional information, please review our Shipping & Delivery Policy.

How can I track my order?

When tracking information is available, it will be sent to the email address used at checkout after your order ships.

Can I change or cancel my order?

Please contact us as soon as possible through our Contact Us page. We will do our best to help, but changes or cancellations cannot be guaranteed after an order has entered processing.

What should I do if my order arrives damaged or incorrect?

Contact us promptly through our Contact Us page. Please include your order number, a description of the problem, and clear photographs of the item and packaging so we can review the issue.

What is your return or exchange policy?

Return eligibility depends on the item and circumstances. Please review our Refund Policy for complete requirements and contact us before returning anything.

How do I choose the correct size?

Review the sizing information provided on the product page before ordering. Because sizing can vary between products, comparing the measurements with an item you already own is recommended.

Will the product colors look exactly the same in person?

We make every effort to display product colors accurately. However, colors may appear slightly different depending on your screen settings and the production process.

How can I contact Family Tree Apparel?

Visit our Contact Us page and send us a message. We will respond as soon as possible during normal business days.